In-Home Diagnosis and Repair
Bring a Master Technician to your door for hands-on diagnosis and repair. No guesswork. Get it fixed
Service Description
Sometimes you don’t need advice from across a screen. You need a Master Technician standing in front of the appliance. Our In-Home Diagnosis & Repair service brings the expertise of Gorst Appliance Technical Repair directly to your door. Your appointment begins with a thorough, hands-on evaluation of your appliance. Your Master Technician will inspect the machine, perform appropriate testing, access components when necessary, and use professional diagnostic methods to determine what failed, why it failed, and what it will take to repair it. But diagnosis is only half the job. Once we understand the problem, we’ll explain our findings in plain language and walk you through your repair options. You’ll know what we found, what we recommend, and what the repair will cost before you decide how to proceed. Your $139.95 Diagnostic Fee Works Toward the Repair The $139.95 diagnostic fee covers your in-home diagnostic visit. If you approve the repair estimate, that fee becomes your deposit toward the repair and is credited toward the total cost. If you decide not to proceed with the repair, $139.95 is your total cost for the visit. No pressure to repair an appliance that doesn’t make sense to fix. When the required parts and circumstances allow, we may even be able to begin or complete the repair during the initial visit. Real Diagnosis. Clear Options. Your Decision. We believe appliance repair should start with understanding the problem, not guessing at parts. You’ll get hands-on diagnosis from an experienced Master Appliance Technician and the information you need to make a confident decision about your appliance. Know what’s wrong. Know your options. Repair smarter.
Cancellation Policy
Appointments are reserved specifically for you. Please provide accurate contact information and appliance details when booking so we can make the best use of your appointment. First Look Diagnostic: Payment is due at booking and reserves your scheduled live diagnostic session. Please be available at the scheduled time with access to the appliance and, when possible, the model and serial number. If additional in-home service, parts, or repairs are recommended, those costs are separate and will be discussed with you before proceeding. Let’s Have a Closer Look: The $139.95 booking fee reserves your in-home appointment and covers the initial diagnostic visit. When a repair is approved, the diagnostic fee will be applied toward the repair as described in your service estimate. Parts, labor, and any additional services will be quoted before work is performed. Cancellations & Rescheduling: We understand plans change. Please provide at least 24 hours’ notice when cancelling or rescheduling. Appointments cancelled with less than 24 hours’ notice, or missed appointments, may be subject to forfeiture of the booking fee. We’ll always do our best to work with you when unexpected circumstances arise. Service Availability: Appointment times are scheduled in good faith, but travel conditions, previous service calls, parts availability, or other circumstances may occasionally affect timing. If we need to adjust your appointment, we’ll contact you as soon as possible. By booking, you acknowledge and agree to these terms.
Contact Details
5096145182
mastertechnician@gogorst.com
7901 W Clearwater Ave unit 138, Kennewick, WA, USA